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It was back on spins that were alot less than what I was spinning. The support staff bbc.co.uk couldn’t give me a proper explanation as to why this has happened. Play Up Interactive Pty Ltd was found to have provided credit to a customer between 16 June 2018 and 5 October 2018, by accepting 33 bets when there were insufficient funds in the customer’s account.
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The ACMA found that the use of Fast/Quick Codes by 3 wagering operators was not compliant with the in-play betting prohibitions in the IGA. This service was provided to customers physically present in Australia, meeting the requirement of having an ‘Australian-customer link’ (as defined in section 8 of the IGA). While there is a SmartBet feature that enables the customer access to their account with a licensed wagering operator, DynamicOdds does not place the bet on behalf of the customer.
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This service was provided via a poker app, which allowed users to create their own private poker clubs. Through these private clubs, the club owner exchanged real money provided by a player for chips that could be used to play poker on the app. The chips could be cashed out for real money at the end of play. Zbet Pty Ltd was found to have provided an in-play betting service as it accepted one online in-play sporting bet on 15 February 2022.
- Elitebet has enhanced its system controls around the closure of betting markets and voided the bet that was the subject of the investigation.
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- In these cases, the ACMA found that the betting information encapsulated in the Fast/Quick Codes had been communicated to the wagering operators’ service via the website or App, rather than via the voice call (as required for the telephone betting exception to apply).
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The selection of the winner is not dependant on the outcome of the sporting event. A Fast/Quick code is provided to a customer when they use the operators’ website or App to build an in-play wager. It is typically 2 to 4 alphanumeric characters (e.g. 2LD) and embeds the event, bet selection, and bet type of a customer’s in-play wager. When the customer calls the operator to place their bet over the phone, they quote the Fast/Quick Code along with the bet amount and confirm the bet.
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Most interactive wagering operators are banned from providing, offering to provide, or facilitating the provision of credit to customers, or prospective customers, who are physically in Australia. The prohibitions do not extend to the use of credit cards as they are explicitly excluded from the offence provisions in section 15C of the IGA. Telephone betting services are one of a number of exceptions under the IGA to the prohibition on in-play sports betting. However, telephone betting services relevantly require that the bet selection, bet type, bet amount and confirmation of the bet must be provided by a customer wholly via a voice call.
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